Over the past few months Pathlab have been installing computers at our collection rooms in the Eastern and Western Bay of Plenty.
We would like to acknowledge and thank those practices who have been involved in the early stage of the eOrders roll out, assisting with sending some patients to our collection rooms without request forms. This has enabled our Patient Services teams to be eased into a new process and allowed us to iron out any unforeseen issues that may arise when introducing such a change that impacts the GP practice, the patient, and Pathlab.
We are now at a point whereby we can offer this process to all practices in the region where a user is placing the lab order using Pathlab eOrders.
Effective Monday May 17th all providers who are currently using Pathlab eOrdering to place lab orders will be able to send their patients to any of our Pathlab collection rooms in the Eastern and Western Bay, without a requestform.
Please note the following:
Please be aware however that with technology comes some pitfalls. On the rare occasion one of our collection room loses connectivity to our network and/or power, the collection room will be closed to those patients who do not have a paper-based form due to the forms not being accessible online.