Pathlab offers a free Home Visit (domiciliary) service for those who meet the government-determined eligibility criteria. The service covers accessible areas within a certain distance from our collection centres, with discretion of distance from each site considered.
In exceptional circumstances, and only by mutual agreement will the eligibility criteria be waived.
A minimum of 24 hours’ notice is required for a home visit booking, with the exception of urgent requests. Best endeavours will be made to accommodate the individual needs of the patients, i.e. day, and time of day, however this cannot be guaranteed. Morning priority will be given to patients who are required to fast or withhold medication. If an urgent home visit is required, the time frame will be confirmed after consultation with the referring practitioner.
Requests for a home visit must be made by the referring practitioner or authorised representative (e.g. Senior Nurse) – not the patient. Request forms for home visits must be emailed (as with other request forms not given directly to patients), to email@example.com, stipulating ‘HOME VISIT’ in the subject line. A home visit request cannot be booked if Pathlab has not received the request form. Apologies but we are no longer able to accept telephone bookings.
The following information must be included request forms:
If the home visit is unable to be scheduled on the requested date, the referring practitioner will be contacted.
Discontinuation of Home Visits:
Please note: Pathlab staff are not permitted to attend to COVID positive patients.
As you will appreciate, our staff must be assured of a safe environment, so we enlist your help to ensure H&S obligations are met and our staff are safe whilst providing home visits to your patients.
We are most grateful for your assistance with our Home Visit requirements.